LAUREN D. WALKER

217 Tamarron Pkwy SE Atlanta, GA 30339

Lauren_Walker07@yahoo.com • Mobile (470) 240-9660

 

 

EXPERIENCE

 

SAP NATIONAL SECURITY SERVICES (NS2)                                                                                          June 2015-Present

Proposal Manager                                                                                                                                                                 

Proposal manager accustomed to working in a fast paced sales industry. Evaluate and prepare Software-as-a-service RFPs and white paper responses for various government entities. Create marketing materials for the sales team. Provide RFP evaluation, writing, and other expertise to enable the company to grow and diversify its business base. Provide project management and writing expertise and work closely with global pre-sales team, SMEs, and partner company resources. Experience with public sector proposals, opportunity analysis, past performance, writing, editing, marketing, and communications – increasing business opportunities through professional, compliant, and persuasive proposals

 

ARIBA, an SAP Company, Alpharetta, GA                                                                         2010 – April 2015

Proposal Manager

Develop and manage incoming RFPs and bids for the pre-sales teams for a global Cloud software and services company with more than 251,000 customers. Review all documentation resulting from capture phase.  Identified requirements and requested writing resources to staff proposal effort and drive proposal development to high quality within the developed schedule and outline; Assist with overall bid strategies during kick-off calls such as identifying competitors. Prepare Proposal Management Plan including creating assignments, guidelines for writers/reviewers, schedule, win strategy, proposal themes/discriminators, task descriptions to provide direction to proposal development team. Conduct kick-off meetings; manage proposal or specific volumes of a proposal; develop schedules and outlines, track compliance against RFP RFI, RFQ, or SOW requirements and schedules; develop strategies, outlines, and storyboards; prepare responses to any evaluation notices; chair status and review meetings; work with book bosses and writers to distill solutions to management and technical requirements; and identify resource requirements. Create marketing materials for demos and business development.

 

Accomplishments: 

·   Received various accolades and commendations from Account Executives and VPs located in North America, EMEA, and APAC regions

·   Exceeded expectations on internal customer surveys with surveys with perfect scores

·   Assisted with reviewing and updating templates for the pre-sales team and serve as liaison to other companies or business units when our role is subcontractor and ensure subcontractors are meeting their obligations when we are the prime

·   Mentor other team members to ensure their growth within the Business Development and Proposal team

·   Identified requirements and requested writing resources to staff proposal effort and drive proposal development to high quality within the developed schedule and outline

·   Conducted periodic internal reviews to ensure compliance with the schedule and outline and to ensure quality of the in-progress proposal

 

 

 

 

AJILION STAFFING AGENCY, Atlanta, GA2009 - 2010

Training Coordinator (on contract with Ariba, an SAP Company)

Training Coordinator for the education department for a global Cloud software company. Created the schedule for customer trainings. Assisted external customers with questions regarding upcoming trainings, course enrollment, curriculum questions. Created SOWs for customer trainings and other educational training development tools. Liaison for trainers and external customers. Tracked revenue and maintained records regarding customer training credits for fiscal quarterly reviews.

 

Accomplishments: 

·   Upsold additional training courses to customers

·   Assisted with training new staff on scheduling and SOW creation processes

 

AMERICAN HEART ASSOCIATION, Marietta, GA                                                2008

Accounts Receivable Clerk

Processed donations for the Southeast affiliate of a prestigious nonprofit. Entered cash receipts into Enterprise-1 accounting system, audited reports and files, and coded income. Generated accounts payable and receivable reports, created pivot tables, processed requisitions, expense reports, entered budgets, W-9 vendor forms, purchase orders, invoicing, pivot tables, and Excel graphs

 

Accomplishments:

·   Revised cash receipts process for the finance department

·   Successfully conducted monthly cash receipts trainings for field staff utilizing Peoplesoft software

 

EDUCATION

 

B.A., English

Emory University Atlanta, GA

 

CERTIFICATIONS

 

Certified Grant Writer

University of South Carolina Hilton Head, SC

 

Copy Editor

Emory University Continuing Education

MEMBERSHIPS

 

Association of Proposal Management Professionals (APMP)

Alumnae and Women of Emory